Nullam dignissim, ante scelerisque the is euismod fermentum odio sem semper the is erat, a feugiat leo urna eget eros. Duis Aenean a imperdiet risus.

Hierarchy Overview

The Hierarchy page in Wazo offers a visual, interactive representation of the organization’s structure. It shows exactly where an employee fits within their team, department, and the company as a whole. Functioning as a dynamic org chart, the feature illustrates both upward and downward reporting relationships—from managers to direct reports and extended team connections.

Each node in the hierarchy chart displays key employee information, including their full name, role or designation, department or team, start date, and tenure. A profile picture is also included to enhance visual clarity and quick identification.

When users click on any individual in the chart, a profile sidebar opens to reveal additional details. This sidebar includes the employee’s awards, badges, and recognitions, along with basic employment information. Users can also access a direct link to view the person's full profile, making the feature a useful tool for quick reference, team understanding, and cross-functional awareness.

How it helps

The Hierarchy feature enhances visibility and provides valuable context about the team structure within the organization. It allows users to understand reporting lines at a glance, identify team composition, and recognize key roles without the need to consult HR. This is especially beneficial in large or remote teams, where cross-functional awareness can otherwise be challenging.

For managers and team leads, the hierarchy serves as a practical tool for managing teams more efficiently. For peers and new joiners, it offers an intuitive way to understand who’s who and what each person is responsible for, reducing onboarding friction and improving collaboration.

Additionally, the feature supports career clarity by helping employees see where they fit within the broader organization. It provides a transparent view of the structure above and below their position, fostering better understanding of growth opportunities and reporting relationships.

Use Case: Onboarding a New Hire

A new employee joins the Backend Engineering team and wants to understand who their team lead is, and who else they’ll be working with. By visiting the Hierarchy page, they can:

  • Find their own profile on the org chart
  • See their immediate manager (e.g., Samrat Dutta)
  • Identify teammates reporting to the same person
  • View lateral roles and potential collaborators in other teams

With just a few clicks, they now understand their team dynamics and reporting flow—no emails or introductions needed.

Impact

  • For employees: The Hierarchy tool reduces friction in collaboration and communication. It makes organizational relationships visible and accessible. Employees can self-serve team info without guessing or asking around.
  • For the organization: This fosters transparency, alignment, and operational clarity. Leaders can spot spans of control, team distribution, and reporting gaps quickly. It’s especially useful for fast-growing or hybrid organizations where structure changes frequently.

User Guide

The Hierarchy Page in Wazo provides a real-time, visual map of your organization’s structure. It is designed to help employees and managers quickly understand reporting relationships, team structures, and individual positioning within the broader company. Whether you're a new joiner trying to find your bearings or a leader managing team growth, the Hierarchy Page offers a clear, intuitive way to navigate the organizational chart.

You can access the Hierarchy view either directly from an employee’s profile or through the main menu. Once opened, it presents a dynamic tree diagram that visually represents reporting lines and organizational layers.

At the center of the chart is the selected employee’s card, which displays key information such as the employee’s name, role, department or team, and tenure (from the start date to the present). The chart then expands vertically: managers appear as nodes above the card, while direct reports or subordinates are shown in nodes below.

Each card in the hierarchy is color-coded and styled consistently, making it easy to differentiate levels, roles, and departments at a glance. The visual clarity helps users quickly identify relationships and understand team composition.

To the right of the organizational chart, a profile preview panel provides additional context about the selected employee. This panel displays the full name, department, designation, and grade, along with a summary of awards, badges, and recognitions. A "View Full Profile" button allows users to navigate directly to the detailed profile page for further information.

The Hierarchy Page is an essential tool for enhancing transparency, improving onboarding, and enabling strategic workforce planning across the organization.

How to Use

  • Zoom In/Out: Use the + and – buttons to zoom in and out of the chart.
  • Navigate: Click and drag to move the chart view horizontally or vertically.
  • Explore Teams: Click the “+” button under a user card to expand their reporting tree.
  • Collapse View: Use the “–” button to collapse a tree and focus on a higher-level view.
  • View Profile: Click on any person’s card in the chart to load their basic profile on the right. From there click "View Full Profile” to be redirected to their detailed profile page.

Why is it useful

  • New joiner: Use this to understand your reporting chain and peers.
  • Manager: Use it to monitor your team structure at a glance.
  • Cross-team collaboration: Quickly find the right person to contact.
  • Planning or review: Check spans of control and team sizes.

Best Practises

  • Start from your own card to see your manager and direct reports.
  • Use the profile preview panel to check someone’s recognitions and achievements before reaching out.
  • Click through to full profiles for deeper context (badges, journey, goals, etc.)

Highlights