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Got Questions? We’ve Got You Covered.

Explore everything you need to know about Wazo— how it works, why it matters, and how it transforms your workplace. Our FAQ section answers the most common questions around employee engagement, recognition, feedback, goals, and analytics. Whether you're an HR leader or a team manager, get quick, clear answers that help you make the most of Wazo’s powerful features.

Wazo Pulse is an AI-powered employee engagement platform designed to boost workplace productivity, motivation, and culture through peer recognition, performance tracking, and gamified engagement tools.
Organizations of all sizes, across industries, can use Wazo Pulse—from startups to large enterprises.
It fosters a people-first culture through recognitions, awards, career tracking, and real-time feedback systems.
Yes, Wazo Pulse is accessible worldwide and supports remote and hybrid teams.
Absolutely. HR professionals, managers, and team leads all benefit from the platform’s tools and analytics.
Meter billing means you’re charged based on the actual usage of the system by number of active employees.
This is budget friendly, there is no fixed cost based on the subscription.
No, there’s no minimum. You only pay for what you use.
We track daily active users and calculate the monthly bill based on usage.
Yes, you can adjust your usage or features based on your organization’s needs.
Yes. All wazo customers by default get free usages as mentioned in the free tier limit for the first 3 months from the onboarding.
Yes, annual commitments are eligible for discounted pricing.
Yes, we provide a transparent billing simulator.
No. Our billing is transparent and pay-as-you-go.
Yes, prorated billing is applied for added or removed users.
Peer recognition, career journey tracking, manager feedback, awards, badges, goal setting, analytics, and employee mood tracking.
Yes, everything can be tailored to your company’s culture.
Yes, employees and managers can collaboratively set, track, and evaluate goals.
Yes. Peer-to-peer recognition is at the core of Wazo Pulse.
Engagement scores, recognition trends, goal completion rates, and retention signals.
Yes, you can automate recognition based on events, milestones, or KPIs.
Yes, we include leaderboards, badges, and achievement tracking.
Yes, recognitions can be tied to custom organizational values.
Yes, or you can choose to keep them private or manager-only.
Yes, instant feedback loops are part of the platform.
Yes, we’re built for scalability with support for 10 to 10,000+ users.
Our cloud-native architecture auto-scales to manage high traffic without performance drops.
Yes, multi-org and multi-department support is built-in.
No. We ensure consistent performance using load-balancing and microservices.
Yes, workflows can be customized as your organization evolves.