WAZO

Other Features

Manager Hub

The Manager Hub in Wazo serves as a dedicated command center for people managers. It centralizes essential tools and insights to track, support, and develop teams. With real-time data, actionable dashboards, and built-in feedback systems, managers can lead proactively, make informed decisions, and strengthen engagement—all from one unified platform.

How it Helps

  • Consolidates leadership tools into one centralized hub, reducing friction and tool-switching.
  • Enables data-driven decision-making with real-time team insights.
  • Provides continuous feedback through Pulse, ensuring managers stay connected to team sentiment.
  • Increases transparency and accountability by making recognition, goals, and feedback visible.
  • Supports early intervention to prevent disengagement, burnout, or turnover.
  • Transforms managers into proactive, strategic leaders.

Use Case

Real-Time Team Health Check

A manager logs into the Manager Hub Dashboard and sees 40% of goals nearing deadlines. In My Teams, they notice an employee hasn’t been recognized recently. Analytics shows a dip in awards last quarter. Pulse reveals anonymous feedback about workload stress. With these insights, the manager schedules a team meeting to rebalance priorities—preventing burnout before it escalates.

Impact

For Employees: Feel supported and heard by managers who respond quickly to concerns and guide their development.

For the Organization: Creates a scalable model of excellent management, reduces turnover, and boosts employee engagement.

Features

  • Centralized hub for all manager tools and insights.
  • Real-time Dashboard with engagement and performance highlights.
  • Detailed My Teams section with individual insights, goals, and growth records.
  • Analytics dashboards for data-driven leadership.
  • Pulse system for anonymous employee feedback and sentiment tracking.
  • Integrated recognition, goal-tracking, and growth alignment.

Best Practices

  • Check the Dashboard daily for quick team health insights.
  • Use My Teams for personalized coaching and recognition equity.
  • Regularly review Analytics to identify engagement or performance trends.
  • Encourage employees to use Pulse consistently for honest, anonymous feedback.
  • Respond promptly to issues flagged in Pulse or Analytics to build trust.
  • Leverage recognition and goal-tracking to reinforce motivation and accountability.

Why is it useful

  • Moves leadership from reactive to proactive.
  • Creates transparency and alignment between employees, managers, and the organization.
  • Empowers managers with tools to support, motivate, and develop their teams.
  • Strengthens culture through continuous feedback, recognition, and growth tracking.
  • Helps prevent burnout, disengagement, and attrition.