1. Introduction
Wazo Pulse (“Platform”) is developed and operated by Wazo Solutions Pvt. Ltd. (“Company”, “we”, “our”, “us”). We are committed to safeguarding the privacy of our customers, users, and visitors.
This Privacy Policy outlines how we collect, use, disclose, store, and protect your information in accordance with:
- The Digital Personal Data Protection Act, 2023 (India)
- The California Consumer Privacy Act (CCPA)
- Other applicable U.S. federal/state privacy laws
By accessing or using Wazo Pulse, you accept the practices described in this policy.
2. Information We Collect
We collect the following types of information when you sign up or use the application:
2.1 Information Provided by You
- Name, email address, phone number
- Company name, industry, designation
- Employee details (name, ID, department)
- Preferences and survey responses
- Recognition activity, comments, and media
2.2 Automatically Collected Information
- Device and browser information
- IP address, location (approximate)
- Time and duration of usage
- Clicks, pageviews, actions on the platform
2.3 Third-Party Integrations
If you connect third-party platforms (Slack, Microsoft Teams, Google), we collect certain permissions-based data from those tools, as authorized by you.
3. Purpose of Collection (As per India DPDP Act, Sec 4 & 5)
- To create and manage your account
- To deliver Wazo Pulse services, analytics, and insights
- To enable features like recognition, goal tracking, and surveys
- For service improvement and support
- To comply with legal and regulatory obligations